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TENACIS SYSTEMS

Engineer-founded · Addis Ababa, Ethiopia

We turn ambitious ideas into exceptional digital products carried from the first business requirement to production, and beyond.

Chapter 00 — The spark

Every product starts as a spark. Most never survive the journey from whiteboard to production. Ours are engineered to — from the first business requirement to the millionth user.

We’re not just another tech company

We are engineers first. That shapes everything — how we listen, how we plan, and how carefully we build.

  • 01Driven by technical depth and hands-on expertise.
  • 02We create technology that performs, adapts and endures.
  • 03We engineer solutions that create lasting value for their users.
  • 04We work alongside our clients throughout the software lifecycle.
  • 05We are committed to quality, integrity and purposeful engineering.

Chapter 01 — The journey

From BRD
to production.

Seven stages. One accountable team. Follow how an idea becomes a product people rely on.

01Discover

It begins with listening.

Before a single line of code, we sit with your stakeholders, map how the business actually works and uncover the problem worth solving. The result is a Business Requirements Document everyone signs with confidence.

  • Stakeholder workshops
  • Process mapping
  • Business Requirements Document
business-requirements.docx
Signed off ✓

Success metrics

AdoptionCycle timeRevenue

02Define

Needs become a blueprint.

We translate business goals into product and technical requirements — user stories, acceptance criteria, scope and roadmap — and validate product–market fit so you launch with precision, not guesswork.

  • Product & software requirements
  • User stories & acceptance criteria
  • Roadmap & GTM fit
backlog / sprint-01
Ready for dev
US-104Must

As a customer, I want to pay a bill in under a minute.

Acceptance criteria defined
US-105Must

As a branch manager, I want to see today’s transactions live.

Acceptance criteria defined
US-106Should

As a auditor, I want to export a full activity trail.

Acceptance criteria defined

03Design

Shape, before code.

User research, wireframes and interactive prototypes turn the blueprint into something people can touch. In parallel, architects design the system beneath it: data models, integrations and infrastructure that will scale.

  • UX research & prototypes
  • Design system
  • Solution architecture
prototype / checkout.fig
Validated
● Research● Flows● UI● System

04Build

Craft, in two-week sprints.

Cross-functional engineers build web, mobile and backend systems in short, visible sprints. Every change is peer-reviewed, tested and demoed — so progress is something you see, not something you are told.

  • Web & mobile apps
  • APIs & integrations
  • Peer-reviewed code
settlement.service.ts
Approved · 2 reviews
1export async function settle(txn: Txn) {
2const ledger = await db.ledger.lock(txn.account);
3if (!ledger.canDebit(txn.amount)) {
4throw new InsufficientFunds(txn.id);
5}
6await ledger.post(txn, { idempotent: true });
7events.emit("txn.settled", txn);
8}

05Verify

Nothing ships on hope.

Automated unit, integration and end-to-end suites run on every commit. Performance, security and user-acceptance testing prove the product is ready — against the very requirements we wrote in chapter one.

  • Automated test suites
  • Performance & security testing
  • User acceptance testing
ci / quality-gate
All checks passed
  • auth.login.spec
  • payments.settle.spec
  • ledger.integrity.spec
  • api.rate-limit.spec
  • e2e.checkout.flow
  • a11y.core-screens
  • load.peak-traffic

06Deploy

Launch is a non-event.

CI/CD pipelines and infrastructure-as-code carry each release to production the same way, every time. Staged rollouts and instant rollbacks make go-live day calm — the way it should be.

  • CI/CD automation
  • Cloud infrastructure
  • Zero-downtime releases
pipeline / release-2.4.0
Live ✓
1Commit
2Build
3Test
4Staging
5Prod

› terraform apply — infrastructure in sync

› canary 10% → 50% → 100%

› health checks green · zero downtime

07Evolve

Where partnership begins.

Our commitment doesn't end at deployment. We monitor, optimise and extend your system as your business grows — helping you adapt to new challenges and scale with confidence.

  • Monitoring & support
  • Continuous improvement
  • Scale with confidence
observability / production
Operational

Active users

Growing

live
MonitorImproveScale

Chapter 02 — How we operate

One team. Every stage.

Tenacis was founded by engineers. We don't simply recommend solutions; we understand, design and build the systems that power them. Here is how our team works with yours.

Our two-week rhythm

1Plan
2Build
3Review
4Demo
5Retro

↺ repeat — with a working demo every cycle

  1. 01

    Engineers lead

    Technical depth sits at the table from day one, so strategy is always grounded in what can be built — and built well.

  2. 02

    One squad, end to end

    Strategists, designers, engineers, QA and DevOps work as a single team. No hand-offs lost between vendors.

  3. 03

    Transparent by default

    Shared boards, open progress and a working demo every sprint. You always know where your product stands.

  4. 04

    Quality is a habit

    Code review, automated testing and security baselines are how we work — not a phase at the end.

  5. 05

    We stay

    Every product carries our name. We remain alongside you as your system evolves, scales and meets new challenges.

Every Tenacis squad brings together: Strategy, Design, Engineering, Quality, DevOps, Support.

Chapter 03 — What we do

Six disciplines. One lifecycle.

Work with one trusted engineering partner from concept through continuous evolution.

01Service

Business & Product Consulting

We help organisations transform ambitious ideas and complex business challenges into clear strategies, well-defined products and practical technology solutions.

  • Business process & requirements analysis

    Identifying opportunities and translating business needs into clear, actionable requirements.

  • GTM & product–market fit

    Validating market gaps inside the product lifecycle, so you launch with precision and eliminate commercial risk from day one.

  • Product strategy & planning

    Product direction, priorities and technology roadmaps aligned to measurable objectives.

  • Digital transformation

    Guiding businesses toward efficient, scalable and reliable digital operations.

Iridescent glass chess pawn — strategy
02Service

UI/UX & Product Design

We help startups and enterprises design realistic products that fit their audience, validate core ideas and prepare for a confident market launch — from MVP to product launch.

  • User research & experience design

    Understanding real people before designing for them.

  • Web & mobile interface design

    Interfaces that are clear, accessible and unmistakably yours.

  • Prototyping & design systems

    Validate fast, then scale with a consistent, reusable system.

  • Clean-up & analysis

    Auditing existing products and turning friction into flow.

03Service

Custom Software Development

We engineer high-quality software that turns business requirements into reliable digital systems — technology that performs under pressure, adapts to change and scales with ambition.

  • Web & mobile app development

    Modern, responsive applications tailored to your workflows and customers.

  • Backend systems, APIs & integrations

    Secure, dependable systems that connect applications and streamline operations.

  • Enterprise & custom solutions

    Purpose-built platforms that automate processes and support long-term growth.

Glass enter key — building software
04Service

ERP Product Development

Integrated Enterprise Resource Planning products that connect essential business operations and give organisations greater visibility, efficiency and control.

  • Integrated business modules

    Finance, HR, inventory, sales, procurement and more — connected.

  • Custom ERP solutions

    Engineered around your requirements, workflows and strategic growth.

  • Scalable & reliable platforms

    Maintainable systems built for data visibility and continuous evolution.

Crystal shards radiating from a core — integrated systems
05Service

Cloud, Infrastructure & Deployment

The foundation that lets software run reliably and grow with confidence — secure, scalable and resilient digital environments.

  • Cloud infrastructure & architecture

    Designed for availability, performance, security and future scale.

  • CI/CD & deployment automation

    Automated pipelines that make every release consistent and efficient.

  • Monitoring & infrastructure management

    Proactive monitoring and optimisation for dependable operations.

A cloud contained in a glass cube — cloud infrastructure
06Service

Business Process Outsourcing

Skilled professionals, structured workflows and technology-enabled services that let you focus on core priorities while we keep operations dependable.

  • Business process management

    Executing and managing selected operational activities through efficient workflows.

  • Technology-enabled outsourcing

    Digital tools and process improvement for productivity and consistent quality.

Interlocking glass chain links — dependable operations

Chapter 04 — Our products

Products take shape.

Fintech, aviation, media, hospitality and play — every product starts as a spark and ships as something people rely on.

  • Mela fintech mobile app on a concrete plinth
    Fintech & Financial Services
    Mela FinanceFintech platform
  • Airline login and seat selection screens on two phones
    Aviation
    Flight bookingMobile app
  • Film streaming app detail screen
    Entertainment & Media
    Film streamingMobile app
  • Collection of casual mobile game screens
    Games & Engagement
    Casual game suiteGame design
  • Editorial reading app on a phone
    SaaS & Enterprise
    Editorial readerMobile app
  • Dark, elegant café website
    E-commerce & Marketplaces
    The Café ExperienceWeb experience

Chapter 05 — Where we work

Seven industries. One standard.

  • 01

    Fintech & Financial Services

    Digital banking, payments, lending, remittance, KYC and financial platforms.

  • 02

    SaaS & Enterprise Software

    B2B platforms, internal systems, dashboards and workflow tools.

  • 03

    Government & Public Sector

    Citizen services and large-scale public digital platforms.

  • 04

    HealthTech & Wellness

    Healthcare platforms, wellness apps and patient-centred experiences.

  • 05

    Web3 & AI-Powered Products

    AI-driven platforms, intelligent systems and data-powered experiences.

  • 06

    Entertainment & Media

    Streaming platforms, content services and interactive entertainment.

  • 07

    E-commerce & Marketplaces

    Online retail, service marketplaces and transaction-based products.

Trusted by 22+ organisations.

From national banks and airlines to ministries and AI start-ups.

Clients include: Ethiopian Airlines, Ministry of Labor & Skills, Droga Sacco, Droga Pharmacies, Droga Consulting, Yoya Media & Events, Spotlight Communication, Afromina Digital Technologies, BGI Ethiopia, Dahab Plus, AUXI AI, Botim, Creva AI, MMCY Tech, Universal Jobs, Aspire Consulting, Krinfud Digitals, iCapital Institute, Equb X, AfriDatai, Ekoy, ChiNet Logistics.

Chapter 06 — Our vision

To create an impact that lasts — built with resilience, driven by determination.

Our mission

Our mission is to engineer reliable, resilient technology that creates lasting value. We partner with businesses throughout the software lifecycle from strategy and design to development, deployment and continuous evolution helping them build solutions that perform at any scale, adapt to change and grow with their needs.

We are committed to building more than technology: lasting value for the businesses we serve, the people who rely on our solutions and the communities we are part of.

Our values

  • 01

    Tenacity

    We hold fast to our vision and refuse to give up when challenges arise. Resilience is built into how we work, not just what we build.

  • 02

    Excellence in Engineering

    We are committed to technical craftsmanship — systems that are robust, scalable and built to endure.

  • 03

    Integrity

    We act with honesty and transparency in every client relationship and every line of code.

  • 04

    Collaboration

    The best solutions emerge from teamwork — with clients, with partners and within our own team.

  • 05

    Community Impact

    We use our expertise to create positive, lasting change in the communities we serve.

Chapter 07 — Why Tenacis

Why companies choose Tenacis.

  • 01

    Engineered for resilience

    Technology designed to perform at any scale, adapt to change and endure — with the same tenacity that defines our name.

  • 02

    End-to-end expertise

    Requirements, design, development, QA, infrastructure, deployment and consulting: one trusted partner from concept to continuous evolution.

  • 03

    Engineering-led

    Founded by engineers and grounded in hands-on depth. We don't just recommend systems — we build them.

  • 04

    Uncompromising quality

    Scalability, security, reliability and maintainability are engineered in, so what we deliver doesn't just work — it lasts.

  • 05

    Experience in fintech

    We understand fintech users, compliance expectations and product standards — giving you a competitive advantage.

  • 06

    Purpose beyond technology

    A community-centred company, committed to meaningful impact through the work we do and the people we serve.

Our promise

Tenacity, integrity and engineering excellence in every partnership.

  1. 01A trusted engineering partner
  2. 02End-to-end expertise
  3. 03Reliable & scalable solutions
  4. 04Transparent collaboration
  5. 05Long-term support
  6. 06Competitive market advantage

Final chapter — Yours

Have an idea? Let’s make it Product.